Privacy Policy

Millie Collective (operating as Millie Desserts, milliedesserts.com) respects your privacy. This policy explains what we collect when you place an order through any of our storefronts, including branded white-label storefronts run for our restaurant and venue partners.

What we collect

• Name, email, and phone number you provide at checkout.
• Order details: the cake, customization choices, pickup or delivery date, and delivery address if applicable.
• Payment confirmation from Stripe or Square. We do not see or store your full card number; payment processors handle that securely.
• Basic analytics about how you use our site (page views, device type).

How we use it

• Fulfilling your order: baking, scheduling pickup or delivery, contacting you if we have questions.
• Sending order confirmation and status emails.
• Coordinating with the partner venue when you order through a branded storefront, limited to what they need (your name, pickup date, and order contents).
• Improving our menu, site, and operations.

Who we share with

• Payment processors: Stripe or Square, to take your payment.
• Delivery couriers: Trexity, for Toronto deliveries. They receive your name, phone number, and delivery address.
• Partner venues: when you order through a branded storefront, the partner sees the order so they can prepare for your pickup. They do not see your payment details.
• We do not sell or rent your information.

Marketing emails

If you leave your name and email with us (for example, at the Window), you agree to receive marketing emails from Millie: open dates, menu drops, and the occasional secret. These are sent by Millie, 451 Adelaide St W, Toronto, ON. We never sell or share your details with anyone for their own marketing. Every email includes an unsubscribe link, and you can opt out at any time by emailing hello@milliecollective.com.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you. Email hello@milliecollective.com and we'll respond within 30 days. Some records, such as completed order transactions, are retained for tax and accounting purposes.

Cookies

We use a small number of cookies and browser storage entries to remember what's in your cart and keep you signed in to checkout. We do not use third-party advertising cookies.

Contact

Privacy questions: hello@milliecollective.com.